# Common bugs

**Common Issues & Troubleshooting**

If you encounter problems while using your software, here are the most common issues and how to resolve them:

***

<details>

<summary>Injection Error #1</summary>

If you have "Injection Error" like this, try to **restart the PC** or **check if you have admin permission in your PC,** if you continue to have the error open a ticket.

</details>

<details>

<summary>Loader/Cheat Crash</summary>

If the loader crash or when you press F5 FiveM crash, **Sync timezone or restart you PC** or **remove the Anti-virus**

</details>

<details>

<summary>Error "Don't use full-screen exclusive when initialize"</summary>

Just switch your game to full-screen not full-screen exlusive

</details>

<details>

<summary>Loader say Injected but nothing</summary>

If you got this error, check if you have admin right in your PC, be sure you opened steam before the loader try restart pc and inject again and if it don't fixed create an folder in C:\Windows\IME ( create the folder named IME )

</details>

<details>

<summary>Error: "HWID don't match!"</summary>

Just open a ticket on [<mark style="color:red;">Keyser support</mark>](https://discord.gg/vt9yeh9pwH) to ask an **HWID Reset request.**

</details>

<details>

<summary>DirectX error</summary>

If you get DirectX error just install [<mark style="color:red;">DirectX</mark>](https://www.microsoft.com/download/details.aspx?id=35)

</details>

<details>

<summary>Spoofer Driver Blocklist</summary>

install the both files bellow run them then restart pc and it will be fixed :&#x20;

</details>

{% file src="/files/OVtHLAt6qKUI9zN8Q4pk" %}

{% file src="/files/0yB88l64nc7BZI7z3eSW" %}

<details>

<summary>Spoofer S-Error #3 or S-Error #2</summary>

Download the file bellow extract it then open it click the **Menu** button then **add it to the exclusions list** button then click **disable windows defender** button and try to spoof again and it will be fixed&#x20;

</details>

{% file src="/files/cH3ZeQYcuh8earJ53ZIw" %}

<details>

<summary>Message box with a random number</summary>

if you have an error box with random number go to windows settings time and date settings than press sync time button

</details>

<details>

<summary>loader close auto or don t open</summary>

to fix this problem use vpn&#x20;

</details>

<details>

<summary>loader auto get deleted</summary>

**1. Download loader (don't open)** \
**2. Go to "virus & threat protection settings"** \
**3. Go down 4. Click "Add or remove exclusions"** \
**5. Click "Add an exclusion"** \
**6. Choose "loader"**

</details>

***

If any issue persists, feel free to contact support.


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